Terms of Service

**Terms of Service****HomeTerms of Service**  **Effective Date: 3/3/2025**  Welcome to **MikesHelpers.com**! By using our website and services, you agree to the following terms and conditions. Please read them carefully.  ### **1. Acceptance of Terms**  By accessing or using **MikesHelpers.com** (the "Site"), you agree to comply with and be bound by these **Terms of Service** ("Terms"). If you do not agree to these Terms, please do not use the Site.  ### **2. Changes to the Terms**  We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. It is your responsibility to review these Terms periodically.  ### **3. Use of Services**  **MikesHelpers.com** provides tools and resources to assist online sellers, including AI-powered content generation, templates, analytics, and more. You may use the Site and its services only for lawful purposes and in accordance with these Terms.  ### **4. User Account**  To access certain features of the Site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.  ### **5. Intellectual Property**  All content, designs, and materials provided on **MikesHelpers.com** are the intellectual property of **MikesHelpers.com** or its licensors and are protected by copyright and other intellectual property laws. You are granted a limited, non-transferable license to use the content for your personal or business use, but you may not resell, reproduce, or redistribute the content without permission.  ### **6. User-Generated Content**  You retain ownership of any content you generate using the tools provided on **MikesHelpers.com**. However, by using the Site, you grant **MikesHelpers.com** a non-exclusive, royalty-free, worldwide license to use, display, and distribute the content for the purpose of providing and improving our services.  ### **7. Privacy and Data Security**  We take your privacy seriously. Our **Privacy Policy** explains how we collect, use, and protect your data. By using our services, you consent to the collection and use of your information as described in the **Privacy Policy**.  ### **8. Limitations of Liability**  **MikesHelpers.com** makes no warranties regarding the accuracy or completeness of the content generated by our tools. We are not liable for any damages or losses resulting from the use or inability to use the Site or services. You use the Site at your own risk.  ### **9. Termination**  We reserve the right to suspend or terminate your access to the Site at our sole discretion, including for violations of these Terms or any conduct that we believe may harm the Site or other users.  ## **10. Refund Policy**  ### **10.1 Refund Eligibility**  Refunds are available only for specific services and products as outlined below. To be eligible for a refund, you must request the refund within **14 days** of the purchase date. Refunds will only be provided if the service or product has not been fully utilized or delivered, and the request meets the following conditions:  - The service or product was defective or not as described.  - The service was not provided as agreed upon.  - The user’s account was charged incorrectly or due to a technical error.  ### **10.2 Non-Refundable Items**  Certain items or services may not be refundable, including:  - Digital products or downloadable content.  - Subion services, once the service period has begun (unless otherwise specified).  - Custom services or products that have been personalized or specifically tailored for the user.  ### **10.3 Cancellation of Services**  You may cancel any subion or recurring service at any time through your **account settings** or by contacting **customer support**. Cancellations must be made at least **7 days before the next billing cycle** to avoid being charged for the following period.  ### **10.4 Refund Process**  If your refund request is approved, the refund will be processed to the **original payment method** within **14 business days**. The time it takes for the refund to appear in your account may vary depending on your bank or payment provider.  ### **10.5 Exceptions**  Refunds may be denied if the request is made outside the eligibility window or if the service or product has been fully utilized or delivered.  ## **11. Dispute Resolution**  ### **11.1 Agreement to Arbitrate**  Any disputes or claims arising from or relating to your use of **MikesHelpers.com** services or these **Terms of Service** will be resolved through **binding arbitration**, rather than in court. Arbitration will be conducted in **Page County, Iowa, USA**, and you waive any rights to participate in a class action or similar legal proceeding.  ### **11.2 Arbitration Process**  The arbitration will be conducted by a neutral third-party arbitrator, selected by both parties. The arbitrator’s decision will be **final and binding**. The cost of arbitration will be shared equally between you and **MikesHelpers.com**, unless the arbitrator determines otherwise.  ### **11.3 Exception for Small Claims**  Notwithstanding the above, either party may bring a claim in **small claims court** if the claim is within the court's jurisdiction and the matter does not involve a class action.  ### **11.4 Governing Law**  These **Terms** will be governed by the laws of **Iowa, USA**, and any disputes will be resolved in the appropriate courts in **Page County, Iowa, USA**, unless the matter is subject to arbitration as outlined above.  ## **12. Data Retention Policy**  ### **12.1 Retention Period**  - **Account Data:** Retained as long as you maintain an active account. Deleted **30 days** after account closure unless legally required.  - **Transactional Data:** Retained for **1 year** for accounting, auditing, and legal purposes.  - **User Activity Data:** Retained for **12 months**, then anonymized or deleted unless required for legal or business purposes.  ### **12.2 Data Deletion**  You can request to delete your personal information by **contacting us**. Some data may be retained for compliance with legal obligations or ongoing disputes.  ### **12.3 Anonymization**  We may anonymize data for analytical or reporting purposes instead of deleting it.  ## **13. Accessibility Statement**  ### **13.1 Accessibility Features**  We strive to ensure our website is accessible to all users, including those with disabilities, by implementing:  - **Keyboard Navigation**  - **Screen Reader Compatibility**  - **High-Contrast Text**  - **Alternative Text for Images**  ### **13.2 Ongoing Improvements**  We regularly test and improve accessibility to meet **WCAG 2.1 standards**.  ### **13.3 Reporting Accessibility Issues**  If you encounter any issues, please **contact us** so we can address them promptly.  ### **13.4 Third-Party Content**  Some third-party content may not fully comply with our accessibility standards, though we encourage improvements from third-party providers.